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Retail Sales, Inventory & Customer Relations Associate TAMPA

Location: Tampa, FL

Join TRAVELTAB

Great Benefits! Full time position! Great opportunity for growth!

Must have open flexibility to work 8 hour shifts between the hours of 8:00 am- 6:30 pm on all days.

Work Location- Tampa International Airport by the Car Rental Center. 

Website: www.traveltab.com 

About the company:The Future of Travel is here – Frontline Technology Solutions (FTS), creators of TravelTabฎ is revolutionizing the way people travel. Our product, the TravelTab builds technology for Travelers. It is a hand held device that offers local and international calling, a secure Wi-Fi Hotspot with unlimited online access, advanced turn-by-turn navigation plus travel focused applications and much more. It also provides the inside scoop on their destination and offers valuable discounts and coupons.

TravelTab is available for rent at all major US, Canada and Mexico rental car locations with every major rental car brand operating in North America. 

We have a dynamic team who take pride in our products. FTS is more than just a place to work. It is a place where you can build a career. It is a place where you can make a difference. 

Be a part of this exciting journey, and join our team that is experiencing immense growth and offers a great culture with excellent benefits! 

POSITION SUMMARY
The Client Performance Associate plays a key role as the frontline representative for FTS and is accountable for the day to day implementation of our SOP Blueprint, product management and motivation of our clients frontline team members. This position is responsible for building positive relationships with the frontline staff, while educating and supporting them for peak performance. The approach is tactical and very hands on.

Primary Responsibilities
• Device retrieval from garage and issuance at all points of sale
• Physical scan and reconciliation of inventory reports and database
• Management of inventory room, inventory logs and reporting
• Preparation, kitting and proper storage of all on hand inventory
• Support agents with knowledge of device features and benefits
• Motivate, inspire and engage the frontline agents to rent TravelTab
• Ensure all devices are up-to-date and functioning appropriately - Basic troubleshooting
• Support agents through strong customer service and aid in device set-up for customer

Required Knowledge, Skills and Abilities
• Inventory experience of one or more years is required. (Counting, recording and managing inventory)
• Demonstrate high level of customer service and professionalism at all times towards self and others
• Detail oriented and able to work quickly and accurately using addition and multiplication skills
• Strong written and verbal communication and ability to carry on conversations with our clients on a daily basis by demonstrating solid customer service skills
• Familiar with Inventory Management System or CRM system, Microsoft Outlook and demonstrate Excel knowledge doing VLOOKUPS, Pivot Tables and spread sheets
• Able to stand, bend, twist, squat, kneel and climb step stools with or without reasonable accommodation on a daily basis.
• Must have basic understanding of technology to support product troubleshooting
• Ability to work a flexible schedule - Including mornings, evenings, weekdays and weekends

Physical Requirements
• Must be able to lift up to 25lbs
• Must be able to stand for long periods of time, up to six hours maximum
• Must be able to walk moderate distances (i.e. airport parking to rental counter or airport parking to terminal)

FTS Benefits
• Medical
• Dental
• Vision
• STD/ LTD
• Life Insurance
• Accidental Death & Dismemberment
• 401K
• PTO days
• 6 Paid holidays.
• 1 Floating holiday
• 1 Reflection day

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